Join the team

About the Job

Icon Group is a cross-sector growth and operations platform that partners with founders, investors, and leadership teams to drive sustainable results.

We develop and scale ventures across multiple industries — including real estate, construction, business services, education, and nonprofit initiatives.

Our commitment to empowering people, enhancing communities, and delivering operational excellence defines Icon Group’s culture and business philosophy.

We believe growth is the product of alignment — of vision, people, and systems.

By combining strategy, execution, and innovation, we help organizations scale with clarity and purpose.

Our integrated operating platform enables efficiency, consistency, and scalability across projects, from concept through completion.

At Icon Group, we imagine a world where aligned systems unlock long-term prosperity.

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Job Description

The Operations Manager – Construction plays a pivotal role in overseeing the successful execution of Icon Group’s development and construction projects, ensuring that all builds meet the company’s quality standards and brand promise.

This role encompasses managing construction timelines, enforcing team compliance with policies and procedures, and developing strategic plans to streamline operations and optimize performance across multiple markets.

The Operations Manager will demonstrate proactive leadership, operational excellence, and team development — aligning every initiative with Icon Group’s commitment to delivering high-quality, scalable, and sustainable outcomes.

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Essential Duties and Responsibilities

• Manage construction timelines and ensure all projects meet Icon Group’s quality and safety standards.

• Enforce compliance with schedules, policies, and procedures to ensure consistent operational performance.

• Develop and implement strategic plans to improve construction efficiency and standardization across all divisions.

• Ensure all materials and installations comply with Icon Group’s specifications and brand standards.

• Forecast and manage project timelines, budgets, and resource allocations to maintain efficiency and profitability.

• Monitor team and vendor performance to ensure timely completion and accountability.

• Mentor and inspire project managers through consistent communication, leadership development, and process training.

• Ensure all team members are properly equipped, trained, and aligned with company objectives.

• Prepare and analyze regular project reports on progress, budget variance, and key performance indicators.

• Communicate effectively with leadership teams, reporting key updates and operational results.

• Collaborate cross-functionally with design, finance, and operations teams to resolve issues and enhance process flow.

• Uphold Icon Group’s commitment to integrity, accountability, and excellence in every interaction.

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Qualifications

• Prior construction or real estate operations experience required.

• Proven ability to manage multiple projects and teams simultaneously.

• Strategic thinker with strong analytical and problem-solving skills.

• Excellent communication skills, both written and verbal.

• Highly organized with exceptional time management abilities.

• Demonstrated ability to adapt to change and drive process improvement.

• Proficient with mobile and cloud-based project management systems.

• Financial literacy and budget management experience preferred.

• Commitment to exceptional customer and stakeholder service.

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Minimum Requirements

• High school diploma or equivalent required.

• 5+ years of residential or commercial construction management experience (single-family preferred).

• Strong attention to detail and operational precision.

• Basic financial and reporting acumen.

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Preferred Attributes

• Bachelor’s degree in Construction Management, Business Administration, or related field (or equivalent experience).

• Familiarity with Yardi or similar project management systems preferred.

• Demonstrated leadership in cross-functional or multi-market teams.

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Physical Demands

• Regularly required to stand, move, and operate tools and equipment.

• Frequently required to climb, bend, kneel, or lift up to 50 pounds.

• Must be able to manage field visits and travel between project sites as required.

• Valid driver’s license and safe driving record required.

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Culture Statement

At Icon Group, we are committed to building a workplace that values integrity, growth, and collaboration.

Every team member is recognized for their unique contributions, ideas, and leadership.

By fostering alignment across vision, people, and systems, we create lasting impact — both within our organization and the communities we serve.

Location: Greater Nashville Area

Employment Type: Full-Time | Regional Leadership

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About Icon Group

Icon Group is a diversified growth and operations platform with active divisions across real estate, construction, consulting, and business development.

Our real estate portfolio spans multifamily, residential, and mixed-use developments, each designed and operated with precision, integrity, and community impact in mind.

We are driven by alignment — uniting vision, people, and systems to achieve measurable results and long-term value.

Our mission is to build thriving communities through operational excellence, disciplined strategy, and innovative leadership.

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Role Overview

The Regional Real Estate Manager – Multifamily will oversee the operational and financial performance of Icon Group’s multifamily assets within designated territories.

This leadership role ensures that each community operates efficiently, meets profitability goals, and reflects the company’s commitment to quality and excellence.

Reporting directly to senior leadership, the Regional Manager will lead, coach, and develop on-site property teams while driving initiatives that optimize occupancy, elevate resident experience, and enhance portfolio performance.

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Key Responsibilities

• Develop and implement regional strategies to maximize portfolio performance and ensure operational alignment with company goals.

• Oversee all marketing, leasing, and retention efforts across multifamily communities, tailoring strategies to each local market.

• Ensure compliance with all applicable local, state, and federal regulations, including Fair Housing and Landlord-Tenant laws.

• Lead, mentor, and support property management teams; provide guidance on performance management, staffing, and leadership development.

• Conduct regular site visits and performance reviews, ensuring operational excellence and proactive issue resolution.

• Collaborate with property teams to prepare, manage, and analyze budgets, financial reports, and capital improvement plans.

• Partner with maintenance, construction, and asset management teams to ensure projects are completed efficiently and to standard.

• Monitor and report on key performance indicators such as occupancy, rent growth, expense control, and resident satisfaction.

• Reinforce Icon Group’s values of integrity, accountability, and professionalism across all communities and operations.

• Support hiring and development of on-site personnel, ensuring strong alignment between property-level leadership and company objectives.

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Qualifications

• 5+ years of leadership experience in multifamily property or portfolio management.

• Proven ability to manage multiple assets and teams across markets.

• Strong understanding of property operations, financial performance, and asset optimization.

• Excellent communication, interpersonal, and coaching skills.

• Proficiency with property management software and data-driven reporting systems.

• Ability to travel regularly for property visits, leadership meetings, and team development.

• Strong organizational and strategic planning capabilities.

• Deep commitment to resident experience, community standards, and operational excellence.

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Preferred Attributes

• Bachelor’s degree in Real Estate, Business Administration, or a related field (or equivalent experience).

• Experience in value-add multifamily, new development lease-ups, or regional asset performance management.

• Proven success driving NOI growth, occupancy improvement, and team development initiatives.

• A leadership style that balances accountability, empathy, and results-driven focus.

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Our Culture

At Icon Group, we believe that aligned leadership creates exponential impact.

Our people are innovators, problem-solvers, and growth architects — committed to building communities and teams that last.

We operate with integrity, pursue excellence relentlessly, and believe success is best achieved together.

Location: Greater Nashville Area (Hybrid)

Employment Type: Full-Time | Executive Leadership

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About Icon Group

Icon Group is a diversified growth and operations platform driving excellence across real estate, construction, consulting, and business development.

We partner with founders, investors, and leadership teams to scale ventures, empower people, and enhance communities.

Our mission is built on alignment — uniting vision, people, and systems to achieve sustainable growth and measurable impact.

By combining strategy, execution, and innovation, Icon Group creates scalable frameworks that transform opportunity into performance.

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Role Overview

The Vice President of Sales will lead the development, execution, and optimization of Icon Group’s sales strategy across multiple divisions and markets.

Reporting directly to the Division President, this executive leader will oversee all aspects of sales leadership — from recruitment and training to analytics, forecasting, and customer experience — ensuring alignment with Icon Group’s enterprise vision and performance goals.

This is a hands-on, growth-oriented role suited for a proven sales strategist who excels in leadership, data-driven decision-making, and cross-functional collaboration.

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Key Responsibilities

• Lead all aspects of sales operations, performance, and growth strategy across Icon Group’s real estate, construction, and business development divisions.

• Recruit, train, and mentor a top-performing sales organization with a focus on culture, accountability, and measurable results.

• Utilize technology systems (CRM, marketing automation, analytics platforms) to track KPIs, optimize conversion rates, and enhance forecasting accuracy.

• Conduct market, demographic, and competitive analysis to identify emerging opportunities and strategic positioning advantages.

• Partner with Marketing and Operations to execute brand-consistent campaigns, collateral, and community merchandising initiatives.

• Oversee pricing strategies, product positioning, and sales forecasting to ensure profitable growth.

• Drive the adoption of data-driven sales processes that improve operational efficiency and customer satisfaction.

• Collaborate with the Division President and executive leadership on revenue projections, expansion strategies, and new market development.

• Champion continuous improvement initiatives that elevate team performance, shorten sales cycles, and enhance the buyer experience.

• Achieve and maintain customer satisfaction scores above 90% through effective leadership and process discipline.

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Qualifications

• Bachelor’s degree in Business, Marketing, or related field required; Master’s degree preferred.

• 8–10 years of progressive leadership experience overseeing multi-market or multi-division sales teams, ideally within real estate, construction, or high-growth sectors.

• Proven success meeting or exceeding organizational revenue and performance targets.

• Strong proficiency with CRM, performance dashboards, and digital marketing integration tools.

• Deep understanding of sales process management, market analytics, and customer lifecycle optimization.

• Entrepreneurial mindset with exceptional problem-solving, communication, and strategic planning skills.

• Demonstrated ability to foster collaboration between sales, operations, and customer experience functions.

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Skills & Competencies

• Expert in CRM systems (Salesforce, HubSpot, or equivalent) and data analysis.

• Strong financial literacy and ability to manage sales budgets, compensation models, and forecasting.

• Excellent leadership, communication, and presentation skills.

• Highly organized with the ability to manage multiple priorities in a fast-paced environment.

• Creative thinker with a passion for team development, innovation, and operational excellence.

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Physical & Travel Requirements

• Ability to travel as required throughout the Greater Nashville Area and regional markets.

• Valid driver’s license and safe driving record required.

• Occasionally required to lift up to 20 lbs.

• Reasonable accommodations will be made for qualified individuals with disabilities.

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Our Culture

At Icon Group, we believe that integrity, performance, and purpose form the foundation for sustainable success.

We foster a culture where collaboration drives innovation and leadership is defined by impact — not title.

Every team member contributes to shaping growth, creating value, and transforming the communities we serve.